NHS Trust / Bespoke , Professional Communication & Language Skills , Psychiatry ,

Communication Skills for IMGs: Mersey Care NHS Foundation Trust

This one-day professional communication skills course has been designed to address the specific learning needs of doctors of all grades that are new to the NHS. It is a deep dive into the structure and processes you require to enhance and maintain your professional communication skills.

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6th of September 2024, 09:00 – 17:00 (Virtual)

Attendees will be given a Certificate of Participation at the end of the course, which is equivalent to 6 hours of CPD credit.

Good communication, partnership, and teamwork are part of what it means to be a good doctor. Often when international medical graduates start working and training in the NHS, they may have limited experience of what effective communication skills look like in real-life NHS practice.

This one-day professional communication skills course has been designed to address the specific learning needs of doctors of all grades who are new to the NHS. It is a deep dive into the structure and processes you require to enhance and maintain your professional communication skills.

Who should attend?

Doctors employed by Mersey Care NHS Foundation Trust

Learning Outcomes:

Understand the impact of structure, process skills, and content on the outcome of a patient-centred consultation
Understand how to adapt the consultation to meet the communication needs of both the patient and the doctor
Practice and demonstrate effective information-gathering skills
Practice and demonstrate effective explanation & planning and shared decision-making skills
Practice and demonstrate effective skills in specific communication challenges such as breaking bad news.

This is what our Director of Learning said:

“After passing the PLAB (or achieving GMC registration through alternative pathways), my next challenge was to do the work safely. The ability to communicate effectively within a new team and a new healthcare system felt daunting. How do I talk to patients? How do I communicate with my peers and seniors? I remember how helpful a course like this was in developing a structure for communicating effectively, which is a crucial part of clinical work.

In this course, Mandy and Kim will support doctors in developing this structure and rehearse some common scenarios. Even better, you will be able to watch back on your practice and reflect on what you might do better next time. When you look through the content of the programme and the learning outcomes, you will agree that the day will be an invaluable investment of your time.”